Privacy Notice

MAXIMA COMPREHENSIVE PRIVACY NOTICE

The Privacy Notice is a document prepared in accordance with the ethical principles and rules of the company, providing such information physically, by electronic means, etc., to you in order to inform you of the process of processing your personal data provided for the development of the requested service.

RESPONSIBLE´S ADDRESS

Nacional de Adhesivos Cerámicos (MAXIMA for the purposes of this document), with address at 24 Del Álamo Street, Los Reyes Ixtacala, Tlalnepantla de Baz, State of Mexico, Mexico, ZIP code 54090, is responsible for the protection of your personal data, which is obtained through its online services.

RECOMMENDATIONS:

As a suggestion, we recommend you read these regulations to understand the treatment of your data provided when using the website: https://maxima-adhesivos.com you authorize the practices used in relation to the data mentioned and described in This statement. In this regard, we notify you of the following information:

WHAT IS PERSONAL DATA?

Personal data is any information that makes it possible to identify any individual.

FOR WHAT PURPOSES WILL MAXIMA USE YOUR PERSONAL DATA?

The personal data that we collect from each client is used for the following purposes that are essential to carry out the operation of the requested service:

I. Intermediary merchants

-Main

1. Identify you, contact you, as well as be able to carry out your registration in our databases and/or files

2. Provide the services and products required by you;

3. Comply with obligations contracted with you

4. Require compliance with the obligations contracted by you with MAXIMA

-Secondary

1. Evaluate the quality of our service

2. Carry out internal studies on consumer habits

3. To use your image within our events, dynamics, promotions and contests organized by the person in charge directly and/or through social media.

4. Let you know about various MAXIMA products, as well as advertising, promotions and information about brand products.

5. Transmit your data to collection managers and delivery providers

6. The recording of images and sounds through video surveillance cameras, for the safety of the people who visit our offices.

7. For marketing, advertising or commercial prospecting purposes

8. So that you can exercise your ARCO rights, and/or the revocation of your consent and/or the limitation in the use of your personal data.

II. TO THE GENERAL PUBLIC

​-Main:

Introduce you to various MAXIMA products

2. Send you advertising, promotions and information about MAXIMA products

3. Transmit your data to other independent merchants who have a business relationship with MAXIMA so that they can contact you in order to offer you MAXIMA products.

-Secondary

1. The recording of images and sounds through video surveillance cameras, for the safety of the people who visit our offices.

2. Carry out internal studies on consumer habits

3. To use your image within our events, dynamics, promotions and contests organized by the person in charge directly and/or through social media.

4. For marketing, advertising or commercial prospecting purposes

WHAT IS THE PROCEDURE FOR REVOCATION OF CONSENT TO THE PROCESSING OF MY PERSONAL DATA?

You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you take into account that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation, we need to continue processing your personal data. Likewise, you must consider that, for certain purposes, the revocation of your consent will imply that we cannot continue to provide you with the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must contact the MAXIMA Personal Data Protection Department at: maximatiendaenlinea@gmail.com   

Denying the treatment and use of your personal data for such purposes will not be a reason for not providing you with our services and products that you acquire with us.

WHAT PERSONAL DATA WILL BE PROCESSED BY MAXIMA?

In order to carry out the purposes described in this privacy notice, we will use the following personal data:

·      Full name

·       Landline and/or cell phone

·       Email

·       Facebook, Twitter and/or LinkedIN ID

·       Handwritten and/or Digital Signature

·       Address

·       Tax ID

·      Patrimonial and Financial Data

MINORS

At MAXIMA we are aware that the safeguarding of children's information is extremely important, so we do NOT request personal identification information from minors. Due to this, it is important to inform you that minors who use this portal (12 to 17 years old) are warned not to provide personal or confidential information, as well as not to make purchases on this site, without the prior authorization from their parents or legal guardians.

WHAT ARE SENSITIVE PERSONAL DATA?

It refers to those personal data whose improper use may give rise to discrimination or entail a serious risk for him, for example: his racial or ethnic origin; past, present and future health status; Genetic information; religious, philosophical and moral beliefs; union membership; political opinions; sexual preference, among others.

MAXIMA DOES NOT collect any sensitive personal information nor data.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

Your personal data will be shared solely and exclusively with logistics and IT service providers and those whose activities are essential to be able to carry out our operation and provide the contracted products or services. The user consents to such data transfer and acknowledges that it will be carried out in a secure and confidential manner. We are committed to take all the necessary measures to protect the personal data of users and comply with the applicable regulations on the protection of personal data.

Nevertheless, some third-party service providers, such as social networks, payment gateways, and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.

For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.

In the event that the user does not express their opposition to the transfer of their personal data, it will be understood that they have given their consent to do so.

HOW CAN I ACCESS, RECTIFY, CANCEL OR OPPOSE (ARCO RIGHTS) THE USE OF MY PERSONAL DATA?

​The Federal Law on Protection of Personal Data Held by Individuals indicates that you can exercise your ARCO rights at any time.

Access: You have the right to know your personal data that we have (which are exclusively those that you previously provide us), how we use it and the conditions of use that we give them.

Rectification: It is also your right to request corrections to the personal information provided by you in case it is found to be inaccurate, incomplete or out of date.

Cancellation: You have the right to request the deletion of your information available in our database when you consider that it is not being used ethically and in accordance with the principles mentioned in this privacy notice.

Opposition: You have the right to oppose the use of your personal data for specific purposes. You can revoke the consent that, where appropriate, you have given us for the processing of your personal data. However, it is important that you take into account that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we need to continue processing your personal data.

To exercise your ARCO rights, you must submit your request to the MAXIMA Personal Data Protection Department. Below are the details of the MAXIMA Personal Data Protection Department

Telephone: +52-55-80-15-35-82

Email: maximatiendaenlinea@gmail.com

Hours: Monday to Friday from 9:00 a.m. to 6:00 p.m.

Website: https://maxima-adhesivos.com

PROCEDURE TO REQUEST THE EXERCISE YOUR ARCO RIGHTS

1. The owner or legal representative of the personal data must contact the MAXIMA Data Protection Department at maximatiendaenlinea@gmail.com at the times previously established in this privacy notice.

2. To the email address mentioned above, you must send your request. This must have the following legend as its title: "REQUEST FOR THE EXERCISE OF ARCO RIGHTS OVER PERSONAL DATA".

3. In the body of the application you must include the following information:

·      Name and address of the owner of the personal data.

·       Identification that proves the identity or legal representation of the owner of the personal data.

·      Clear and concise description of the personal data on which you wish to exercise ARCO rights.

·       Any other document or element that allows the location of personal data.

·       Mention the limitations and/or modifications you wish to make to the personal data.

·       Provide documentation to support your request.

To facilitate the request, you can add the following information:

·       Telephone number

·       Period in which you were a client

·       Period in which you were a provider

RESPONSE TO YOUR REQUEST TO EXERCISE YOUR ARCO RIGHTS

The MAXIMA Data Protection Department will inform the owner or legal representative of the owner within a period not exceeding fifteen days of the response to their request, counted from the date the request was received. This period may only be extended once for an equal period, as long as the situation justifies it.

In accordance with the Federal Law on Protection of Personal Data, MAXIMA will notify the owner or legal representative of the meaning and reason for the resolution.

In the event that the request is appropriate, within a period of no more than fifteen business days, counted from the notification to the owner, MAXIMA will make the modifications or limitations to the personal data of the owner of the personal data.

​The owner may submit a data protection request to the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI) for the response received or lack of response from MAXIMA. The previous request must be submitted by the owner within 15 business days following the date on which the response to the owner of the personal data is communicated by MAXIMA, and will be subject to the provisions of the Federal Law on Protection of Personal Data Held by Private Parties.

For request for access to Personal Data, it is necessary to previously prove the identity of the owner or legal representative of the individual.

The obligation of access to information will be considered fulfilled when MAXIMA makes the Personal Data available to the owner or by issuing simple copies or electronic documents.

In the event that a person requests access to their Personal Data from MAXIMA, presuming that he is responsible and it turns out that he is not, it will suffice for MAXIMA to indicate so to the owner by any means, either by telephone or by email, to fulfill the solitude.

The response to his request for access, rectification, cancellation or opposition of personal data will be free. In the event that the same person reiterates said request in a period of less than 12 months from the date of the last request. In this case, the response to his request may have an additional cost as established in article 35 of the Federal Law on Protection of Personal Data Held by Private Parties.

REFUSAL OF THE REQUEST TO EXERCISE YOUR ARCO RIGHTS

MAXIMA may deny total or partial access to personal data or to carry out the rectification, cancellation or opposition to the treatment of these, in the following cases:

·        When the applicant is not the owner of the personal data or the legal representative is not accredited for it.

·        When the applicant's personal information is not found in MAXIMA´s database.

·        When the rights of a third-party are infringed.

·       When there is a legal impediment or resolution of an authority.

·       When the rectification, cancellation or opposition has been previously carried out in such a way that the request lacks material.

HOW CAN I LIMIT THE USE OR DISCLOSURE OF MY PERSONAL INFORMATION?

 In order for you to limit the use and disclosure of your personal information, we offer you the following means:

 · Su inscripción en el Registro Público para Evitar Publicidad, que está a cargo de la Procuraduría Federal del Consumidor, con la finalidad de que sus datos personales no sean utilizados para recibir publicidad o promociones de empresas de bienes o servicios. Para más información sobre este registro, usted puede consultar el portal de Internet de la PROFECO, o bien ponerse en contacto directo con ésta.

 · Your registration in the exclusion list, so that your personal data is not processed for marketing, advertising or commercial prospecting purposes on our part. For more information, contact the MAXIMA Data Protection Department at +52 55-80-15-35-82 or via email at maximatiendaenlinea@gmail.com

COOKIES

Cookies are small pieces of text that our servers send to your computer or device when you access our services. They are saved in your browser and later sent back to our servers in order to provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to log in again) or your cart.
We also use cookies to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which allows us to provide you with a better service. We also use cookies to help us collect aggregate data about site traffic and interactions to provide better experiences and tools in the future.

Here is an overview of the cookies that may be stored on your device when you visit our website:

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies. Every browser is a little different, so take a look at your browser's Help menu to learn the correct way to modify your cookies.

We currently do not support Do Not Track signals, as there is no industry standard for compliance.

HOW CAN YOU KNOW THE CHANGES MADE TO THIS PRIVACY NOTICE?

MAXIMA reserves the right to make modifications or updates to this privacy notice at any time, in order to attend to new legislation or jurisprudence, internal policies, new requirements for the provision of our services and products, and market practices. These modifications will be available to the public through our website https://maxima-adhesivos.com in the privacy notice section.

Likewise, MAXIMA may occasionally update this Comprehensive Privacy Notice to reflect the suggestions of both the company and customers.

We encourage you to periodically review this Comprehensive Privacy Notice to be informed about how MAXIMA protects your personal data.

ACCEPTANCE OF THIS TERMS:

​This Privacy Notice is subject to the terms and conditions of the website https://maxima-adhesivos.com%2C/ which constitutes a legal agreement between the user and MAXIMA. If the user uses our services, it means that he has read, understood and agreed to the aforementioned terms. If the user considers that their rights regarding the protection of personal data have been violated, they have the right to go to the corresponding authority to defend their exercise, contacting the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI) and/or visiting their website: www.inai.org.mx 
I, Client, acknowledge that I have read and understand the scope and meaning of this Notice to which I express my consent, as well as the mechanisms that the Data Law, its Regulations, the Guidelines and this Privacy Notice confer on me for the exercise and protection of my rights.

Last updated May 02, 2023